Crowne Plaza Solihull, an IHG Hotel
ゲストの声
Elaine at the front desk was so helpful. She was friendly and accommodating when we asked if we could swap our room for a quieter location. She checked up on us within 5 minutes to see if we were ok with the second room. We only stayed for one night, due to a boiler breaking down at home. Our room was clean, and the bathroom was spacious too. We didn’t use any of the hotel facilities so the review is based on a “room only” basis. A very good first impression of an IHG hotel.
Julie
2025年1月
I love the location, atmosphere and staff at this hotel. This is our second time staying here and I this will always be my first preference when staying in Solihull to visit family. The breakfast, service, cleanliness and food in general was excellent.
Louise
2025年4月
We were made very welcome at reception, which is always a good start! Having arrived a little early we were prepared to wait in the lounge, but that wasn't a problem, A quick check and the room was ready for us. The room was fine, good facilities albeit the bed was a little too soft, but we still managed to sleep well over the four nights stay.
Peter
2024年10月
Staff were all fabulous (Sarah-reception, Mo-duty manager, Narajan-bar, Ethar-breakfast, Evie-dinner) Polite, helpful, professional. Room was spotless. Location is 10/10. Great access to town and leisure facilities like shops and restaurants. Beautiful grounds. Enjoyed the pool/sauna etc. Very clean. Great selection of choice for breakfast. Can’t wait to stay again!
Leah
2024年8月
The room was exceptionally clean and comfortable. We had everything we needed including an iron and ironing board. Breakfast was delicious on the first morning but cold on the second day but this was due to our sleeping in and just making it in time! The staff who served our grandson’s christening party could not have been more responsive to our needs. The food was delicious!
Keith
2024年5月
the manager (cant remember her name ) was really professional and lovely member of staff .looked after us very well .
Mandy
2025年2月
The location was ideal. So close to touchwood shopping centre with assortment of places to eat. So no need for inclusive package. Ideal for our visit to motorcycle museum. Friendly staff. Bargain inclusive package breakfast and evening meal. Access to pool and spa area. Great parking Would stay again due to location and general presentation of hotel but would make more use of local eateries which very close to hotel.
Jacqui
2024年5月
room, breakfast/bar space, location
Kirsty
2024年12月
Very welcoming we we arrived.
Dexter
2024年11月
Breakfast was good. They cater very carefully for allergies too and so whilst this does slow down the food arriving at the table as it is prepared separately, would recommend. The room was a great size and was comfortable, and the staff were very good. Pool and gym were fine and ready for use (the men’s changing room was undergoing refurbishment but this didn’t detract from the experience). Location was good as we were visiting for an event at the NEC and the drive in was perfect.
Alexander
2024年4月
予約する